Active Incident

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[OUTAGE KEYWORDS, like COMMANDS /TELEMETRY / STREAMING/PLANT/ACTIVATION] Outage identified in CSGP Partial Service Disruption

Incident Status

Partial Service Disruption

Components

DaaS - Data as a Service, Historical Data

Locations

United States


December 4, 2024 4:22PM CET
[Identified] Dear customer, We have identified the root cause of an outage affecting the mentioned components. Our team is working on implementing a resolution. Summary: [Summary of the Outage] Impact on CSGP: [Brief description of the impact, e.g., "Service unavailable for all users," "Critical functionality impaired"] Customer Impact: [Description of the impact on users, e.g., "Unable to access service," "Significant performance degradation"] Cause: [If known, brief explanation of the potential cause] Actions Taken: [What steps have been taken so far to diagnose or address the issue] Next Steps: [Outline of the immediate next actions] We will provide updates as soon as we have more information. Thank you for your patience. Your CSGP Team

Campaign Management




Operational

CSGP Portal




Operational

Development SDK




Operational

Device base communication




Operational

DaaS - Data as a Service




Partial Service Disruption

Device Management




Operational

Historical Data




Partial Service Disruption

IAM - Identity & Access Management




Operational

Remote Software Update (Vehicle's ECUs)




Operational

Service Management




Operational

Software Update Service (Connectivity devices)




Operational

Streaming Configuration




Operational

Streaming Processing




Operational

Telemetry Routing




Operational

Base Infrastructure




Operational

Locations

Scheduled Maintenance

Breaking news: Upcoming Deprecation of CSGP API(s)Planned Maintenance

Schedule

November 22, 2024 11:47AM - 11:47AM CET

Components

Device Management

Locations

Europe, United States, Asia, China

Description

Dear customer, We are writing to inform you that certain endpoints and features within our API will be deprecated as of [Deprecation Date]. This decision is part of our ongoing effort to streamline our services and enhance the overall performance and security of our API. Deprecated Endpoints/Features Endpoint/Feature 1: [Description of what is being deprecated] Endpoint/Feature 2: [Description of what is being deprecated] Replacement/Alternative Options New Endpoint/Feature: [Description of the new or alternative feature, if applicable] Migration Steps: [Guidelines or links to documentation on how to transition] Customer Action Required: To avoid any service disruption, please update your applications to no longer rely on the deprecated endpoints/features by [Deprecation Date]. We recommend starting the migration process as soon as possible. Support: Our team is available to assist you with the transition. If you have any questions or need further guidance, please refer to our migration documentation or contact our support team. Thank you for your prompt attention to this matter. Your CSGP Team

External Services

Azure

PagerDuty

Status.io

1

Upcoming Maintenances

0

Incidents Last 30 Days

0

Maintenances Last 30 Days

History

No incidents in the last 7 days